Privacy Policy

This policy explains what personal information we collect when you visit our websites, book a call, download a free guide or sign up for one of our programs, what we do with it, and the choices you have. We've tried to keep it in plain English.

In this policy, "we," "us" and "our" mean Jared "Psych" Laurence, Modern Success LLC and Modern Flirting LLC (our former brand name), the companies behind our coaching programs. Both follow this policy. "You" means anyone who visits our sites or uses our services.

It covers jaredlaurence.com, themodernsuccess.com and their booking and guide pages (including ur.themodernsuccess.com and freegiftfromjared.com), our emails and texts, and our coaching calls. It doesn't cover other companies' platforms, like Instagram, YouTube or Skool. They have their own policies.

You don't need to agree to this policy just by browsing. Where the law requires your consent (for example for marketing texts or advertising cookies), we'll ask for it.

1. What we collect

Information you give us

When you fill out a form, book a call, buy a program or message us, we collect what you type in. That's usually:

• Your name, email address and phone number
• Your answers to questions on our forms and booking calendar (for example your age range, where you live, your dating goals and what you've tried so far)
• Anything you write to us by email, text or direct message
• Billing and account details if you buy something or create a login, such as your billing address and, if you give it, your company name. Card payments are handled by our payment processor. We don't see or store your full card number.

You don't have to give us any of this. Without it, though, we may not be able to book your call or deliver what you signed up for.

Information collected automatically

When you visit our sites, our hosting company, website platforms and analytics tools record basic technical information in log files and cookies. That includes your IP address, browser and device type, internet provider, date and time of your visit, the pages you view and click on, how long you stay, the site that sent you here, and your rough location (city or region, worked out from your IP address). None of this on its own tells us your name. See Cookies, analytics and ads for more.

Information from other places

If you contact us through Instagram, Facebook, YouTube or another social platform, we get your username and whatever you send us. Some of those messages are answered by an automated assistant that may ask you a few questions before sharing a booking link. If you join our community on Skool, Skool shares your member name and email with us.

2. How we use it

We use your information to:

• Reply to you and schedule, confirm and remind you about calls
• Work out whether our coaching is a good fit for you before a call
• Deliver coaching, courses, guides and community access you've signed up for
• Take payments and keep records for tax and accounting
• Send you dating tips, free training and offers by email or text, if you've agreed to get them
• See which pages and ads bring people to the site, so we can improve them
• Prevent spam, fake bookings and fraudulent ad clicks, and keep the sites secure and working
• Meet legal requirements

We do not sell your personal information. We don't rent or trade it either. We don't make decisions about you that have legal or similar effects based only on automated processing.

AI tools

Like most businesses now, we use some AI tools. An automated assistant may answer your first messages on social media and ask a few questions to see if coaching is a fit. A real person reviews conversations and you can ask to talk to one. We may also use AI tools to transcribe or summarize coaching calls so we can coach you better. We only use tools from providers that are bound to keep your information confidential, and we don't put your information into public AI tools.

3. Text messages and calls

If you give us your phone number and agree to it, we may text or call you about your booking (confirmations and reminders), follow up on your enquiry, and send occasional offers.

• How often we text depends on what you signed up for. Message and data rates may apply.
• Reply STOP to any text to stop getting them. Reply HELP for help.
• Agreeing to texts is never a condition of buying anything from us.

4. Emails

If you sign up for a free guide or training, or book a call, we'll add you to our email list. Every marketing email has an unsubscribe link at the bottom. Click it and you're off the list. We'll still send emails you need, like booking confirmations and receipts.

5. Coaching calls and what you tell us

Coaching is personal. On calls and in forms you may tell us about your relationships, your past, your confidence or your health. We treat that as confidential. We only use it to coach you, and we don't share it outside our coaching team and the tools we use to run calls.

• Calls are held on video platforms such as Zoom. We may record calls so you can rewatch them and so we can train our team. We'll tell you when a call is being recorded.
• Group calls in our paid community (Secret Conversations) may be streamed or posted publicly, for example on YouTube. You're told about this, and agree to it, when you join. If you'd rather not appear, keep your camera off and use a first name only.
• Private coaching program calls are not streamed or posted publicly.
• We never use your name, photo, story or results in testimonials or ads without your written permission.

Please don't share sensitive details on public posts, comments or group calls that you wouldn't want others to see.

6. Cookies, analytics and ads

Cookies are small files your browser stores so a site can remember things. We and our tools use them to keep the site and forms working, count visitors, and measure our ads.

• Google Tag Manager loads our analytics and ad tools. It doesn't collect personal information itself.
• Google Analytics shows us how people find and use the site. You can opt out with Google's opt-out add-on. More in Google's explanation.
• Meta Pixel (Facebook and Instagram) tells us whether our ads led to a visit or a booking, and may be used to show our ads to people who visited the site. You can change this in your Facebook ad preferences.
• Google Ads and YouTube may set cookies to measure our ads and show them to past visitors. Embedded YouTube videos can also set cookies when you play them. You can manage this in Google's ad settings.
• ClickCease checks ad clicks for signs of fraud (like bots or repeated clicks from the same device). It looks at your IP address, device and browser details, and visit behavior.
• Our website platforms set cookies needed for forms, booking, logins and page loading.

Advertising partners like Google and Meta use their own cookies, web beacons and similar technology, and they get your IP address when their ads or tools load. They control those cookies under their own privacy policies. You can also opt out of interest-based ads from many companies at optout.aboutads.info and youronlinechoices.eu.

You can block or delete cookies in your browser settings. The site will still work, though some forms or bookings might not.

Do Not Track: some browsers send a "Do Not Track" signal. There's no agreed standard for it yet, so our site doesn't respond to it. We do honor Global Privacy Control signals where the law requires it.

7. Who we share it with

We share personal information only with companies that help us run the business, and only what they need to do their job. They're not allowed to use it for anything else. These include:

• Our website, CRM, booking, email and text platform (GoHighLevel)
• Video call tools (such as Zoom) and video hosting (such as YouTube and Vimeo)
• Our community platform (Skool)
• Payment processors (such as Stripe or PayPal)
• Our web hosting and website builders
• Analytics, advertising and ad-fraud tools (Google, Meta and ClickCease)
• AI transcription and messaging tools
• Automation tools that move data between these systems (such as Make.com or Zapier)
• Contractors who help us run marketing, sales calls and support, under confidentiality terms

We may also share information if the law requires it, to protect our rights or someone's safety, or if the business is sold or merged (in which case this policy would still apply to your information).

8. How long we keep it

We keep your information while you're on our list or working with us, and for as long as we need it after that for tax, accounting and legal reasons (usually up to 7 years for payment records). If you ask us to delete your information, we will, unless the law says we have to keep it.

9. How we protect it

Our sites use encrypted connections (HTTPS), and we only use reputable platforms to store your data. Only people who need your information to do their job can see it, accounts are protected with strong passwords and two-step login where the platform offers it, and we remove access when someone leaves the team. We only collect what we actually need. No system is completely secure, though, so we can't promise that information will never be accessed without permission. If a breach affects you, we'll tell you as the law requires.

10. Your choices and rights

Wherever you live, you can ask us to:

• Tell you what personal information we have about you and send you a copy
• Correct anything that's wrong
• Delete your information
• Stop sending you marketing emails or texts

Email [email protected] with "Privacy request" in the subject line. We'll reply within one month. If a request is complicated, we may need more time where the law allows (for example 45 days, plus one extension, for California requests), and we'll tell you if so. We may need to confirm your identity first, and we'll only use the details you give us for that purpose. Requests are free, unless they're clearly excessive or repeated. We won't treat you differently for asking.

California residents

California law (CalOPPA and, where it applies, the CCPA) gives you the right to know what personal information we collect, use and share, to ask us to delete or correct it, and to opt out of its sale or sharing for cross-site advertising. We don't sell personal information. Using the Meta Pixel to show you ads may count as "sharing" under California law. You can opt out by emailing us, by turning on Global Privacy Control in your browser, or by using the ad settings above. You can also have an authorized agent make a request for you.

Residents of other US states

States including Colorado, Connecticut, Virginia, Texas, Oregon and others give similar rights. If you're denied a request, you can appeal by replying to our decision email, and we'll review it.

UK, EU and EEA visitors

We use your information because you asked us to (to answer you or deliver a service), because you agreed to it (marketing and advertising cookies), because we have a legitimate interest in running and improving the business, or because the law requires it. You also have the right to object to or restrict how we use your data, to take your data elsewhere, to withdraw consent at any time, and to complain to your local data protection authority.

11. Children

Our coaching and this website are for adults 18 and over. We don't knowingly collect information from anyone under 18. If you think a child has given us their details, email us and we'll delete them.

12. Visitors outside the US

We're based in Florida, in the United States, and the tools we use mostly store data in the US. If you use the site from another country, your information will be moved to and stored in the US, where privacy laws may differ from yours. Where needed, our providers use approved safeguards (such as standard contractual clauses) for these transfers.

13. Other websites

Our sites link to places we don't control, such as YouTube, Instagram and Skool. Their own privacy policies apply when you use them.

14. Changes to this policy

We'll update this page if anything changes and change the date at the top. If it's a big change, we'll also put a notice on the site or email you.

15. Contact us

Questions or requests about your privacy: